Facts of Life – Unknown Origin
This week, I have been reading a great book by my colleague Robert Lloyd, PhD, Executive Director of Performance Improvement at the Institute for Healthcare Improvement. Published in 2004, Quality Health Care: Developing and Using Indicators is a great resource for learning about process improvement in health care. Last night, as I finished a chapter (Ch.3), I
Opening Plenary – Texas Medical Group Management Association
On April 7th, Dave Williams had the pleasure of opening the annual meeting of the Texas Medical Group Management Association (MGMA) in San Antonio, Texas with a plenary talk on the Science for Improvement (see link below). More than 200 members came together for a mutli-day conference with a focus on accelerating performance. The Texas
Client Profile – Professional Ambulance
Positive Eye Consulting, Inc is pleased to be working with Professional Ambulance Service in the Boston Metro area of Massachusetts. A family owned, for profit ambulance service, ProEMS was founded by two friends more than 40 years ago with one ambulance. Today, it has grown to provide paramedic level emergency services in Cambridge – home to
Client Profile – Coalition of Advanced Emergency Medical Systems
Positive Eye Consulting, Inc is beginning a year long journey with the Coalition of Advanced Emergency Medical Systems (CAEMS). Together, we will embark on an improvement collaborative – modeled after the IHI Breakthrough Series Model used in healthcare around the world – to reduce patient risk, improve quality, and control costs. CAEMS is a professional organization whose members
New article in Canada’s Qmentum Quarterly
Qmentum Quarterly: Quality in Health Care is new publication produced by Accreditation Canada. This month’s issue (July 2010) is focused on Emergency Health Services in Canada, including pre-hospital and in-hospital care. I contributed a piece called “Enhancing Organizational Performance Through Process Improvement” (pp. 18-20). Using an ST Myocardial Infarction (STEMI) cases as an example of
